Mayfield Moments  making moments memorable

FAQs

Photo booth:

What is needed to have a photo booth?

We require a sheltered location and a UK specification standard power socket (13-amp, 240 volts).

 

 

How do guests use the photo booth?

It couldn't be easier; a very easy to use touch screen is in the booth for your guests to select their photo/video options. Once they're happy with the results they can print the photos which will be available within a matter of seconds. We are on hand all through the event to ensure everything goes smoothly and that everyone has a great time.

 

 

What's included in the cost?

Everything...unless otherwise stated the price you pay includes unlimited use of the photo booth throughout the agreed time. Your guests can take as many photos/videos as they like and the print outs will keep on coming.

 

 

What is the quality of the print outs like?

This is where we pride ourselves; we use a truly fantastic digital SLR camera with a high end auto focussing lens, we have excellent variable brightness soft studio lighting and a state of the art professional photo printer so your print outs will be of true photographic quality...guaranteed. Not only that, but unlike many of our competitors, we use a grade of ink that will last 100 years so you'll have unfaded memories to look back on in years to come.

 

  

Can I choose a design or layout of the prints?

Absolutely! You can have as much or as little input as you like for the design and layout of the prints. You can add any text or image you want to part of the design however this will need to be done prior to the event and may be chargeable depending on how complicated a design you want.

 

 

Can I have a guest book?

We think this is a great idea of capturing all the hilarious pictures from the night. We have a choice of different guest books and will bring everything required for your guests to add their pictures and messages to it. Discuss with us your requirements prior to the event.

 

 

How do I book the photo booth?

We tend to get booked up for most events about 3 to 4 months in advance however sometimes have last minute special deals. Please use the enquiry form or any of the contact details to get in touch and check our availability. Then contact the venue to make sure they have no issues with us being there. We require £50 deposit to secure your booking and the full balance (including damage deposit) is due 30 days before the event. You can pay by all major credit/debit cards, BACS transfer, cash or cheque.

 

 

What if I need to cancel after I have booked?

No problem as long as we've got sufficient notice. More than 30 days in advance and you'll get a full refund. 14 to 30 days in advance and you'll get a refund of everything apart from the deposit. Less than 14 days and you'll receive a 50% refund of the cost and your full damage deposit; unless it's on the day and in which case we're sorry but we'll only be able to refund your full damage deposit.

 

 

What happens on the day?

We will find out from you what's happening and when, and make sure that we arrive in plenty of time to set up the photo booth and get everything ready for your guests to enjoy the photo booth immediately. We will talk you through all the props we have brought and make sure you're happy with the layout of everything. We normally find that guests take a little bit of time before they actually come up to use the booth however we're on hand to encourage them so you get the most use from it. At the end of the event we will dismantle all the equipment, check in all the props, provide you with your guest book (if applicable) and USB stick of all images/videos. 

 

 

What if props are missing or anything is damaged?

We take a £100 refundable deposit (damage deposit) to cover the cost of missing props and damaged equipment - this is why we take an inventory of the props before the event and will conduct a check in of the props at the end of the event with you. If the damage/loss costs exceed the deposit amount then we have insurance to cover this so no need for you to worry. You will receive a full refund of the damage deposit within 72 hours of the end of the event unless damage or loss has occurred.

 

 

What if I need you to set everything up before the event begins?

No problem, we will arrive at the venue up to 2 hours before the event with no extra charge. Earlier than this and we will have to charge at £50 per hour.

 

 

Can people continue to use the booth after the arranged time?

This will depend on any other business commitments and will be at the discretion of the operator on the day however generally it is available and will be charged at £70 per hour. 

 

Book now

  

Contact Jenna at Mayfield Moments

Call or text: 07716 816116

email: mayfieldmoments@outlook.com

 

Or use the enquiry form on the 'Contact' page


We endeavour to respond to all emails, text messages and enquiry forms within 2 hours, however, there will be occasions that it may take a little bit longer